Terms of Service

Effective 2026-11-01 · LUNALINK

1. Service

Gilu grants free points for walking activity, which can be exchanged in the App for shop perks (visit check-ins and coupons) and, for users in South Korea only, gift vouchers. You must be 16 or older.

2. Points

• Points are granted free of charge for steps, stairs, rewarded ads and visit check-ins. They cannot be bought, topped up, transferred or redeemed for cash.
• Earning rules and daily limits are shown in the App and may vary by country and operations; changes follow section 12.
• Points expire 12 months after they are earned. We notify you 30 and 7 days before. Spending uses the oldest points first.
• Points obtained by manual entry, device manipulation, shaking, multiple accounts or other fraud may be revoked, limited, or lead to suspension.
• Earning does not depend on any permission such as notifications or ad tracking.

3. Rewarded ads

Ads play only when you choose to watch, with a daily limit on bonuses. No interstitial or banner ads are shown.

4. Shop perks

Perks are posted by partner shops and labelled "Ad". LUNALINK acts only as an intermediary and is not a party to the transaction; the shop is responsible for the offer, fulfilment and refunds. Visit QR codes rotate every 30 seconds. Coupons are valid only for the stated period, and points spent are not refunded for a change of mind.

5. Gift vouchers (South Korea only)

• Available only when you connect from Korea, 7 days after sign-up and after device attestation, subject to a monthly per-device limit.
• Points are deducted when you order. Vouchers are issued in order and appear in the App as a barcode or image. No phone number is needed.
• If we cannot issue the voucher and the order is rejected, the deducted points are fully refunded (the refund starts a new expiry period).
• Once issued, a voucher cannot be cancelled or converted back to points for a change of mind. The validity period is shown on the voucher; it cannot be used afterwards. Your rights under applicable law and the supplier's policy are not limited.
• Points are not cash; a voucher is a free benefit provided through the service.

6. Account and deletion

Use is per device without sign-up. You can delete your account in Settings at any time; remaining points are then lost and cannot be restored.

7. Your duties

Do not violate laws or these terms, disrupt the system, use others' data, use automation tools, or resell the service.

8. Changes to the service

We may change or end parts of the service, with prior notice when unfavourable to you.

9. Liability

We are not liable for force majeure, errors in device/OS/health-app data, or losses caused by you, except for intent or gross negligence and liability mandated by consumer-protection law.

10. Health disclaimer

Gilu is not a medical device. Exercise within your health limits.

11. Governing law

Korean law applies; disputes go to the competent courts of Korea. Mandatory consumer-protection law of your country applies where more favourable to you.

12. Changes to these terms

We announce changes in the App 7 days before they take effect (30 days if unfavourable). Continued use means acceptance; otherwise you may delete your account.

13. Business information

LUNALINK (루나링크) · Representative Park Yeonghwa · 815-13-03016 · Mail-order Business Report No. 2026-Seoul Seocho-2988 · 13-10 Seocho-daero 65-gil, Seocho-gu, Seoul · +82-70-5236-4556 · support@lunalink.co.kr